Uploaded image for project: 'Qt Design Studio'
  1. Qt Design Studio
  2. QDS-6966

Opening Qt Design Studio while two 4k monitors are on causes a frozen app.

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Details

    • Bug
    • Resolution: Cannot Reproduce
    • P1: Critical
    • None
    • QDS 3.3, QDS 3.6
    • User Experience
    • None
    • Windows

    Description

      User informed that when both the monitors are powered up and working, Design Studio will not start correctly. If one monitor is switched off, then design studio will start. If second monitor is switched on now, system still keeps working fine.

      If computer is put to sleep, and started again from sleep mode, Design studio keeps working.

      Failed startup dialog attached to the report.

       

      User setup:

      2 Nos of 27 inch 4K monitors (LG).
      Graphics card is Nvidia Quadro 4000
      Operating system Windows 10 professional for workstation

      64GB RAM, 1TB solid state drive

       

      Attachments

        1. 20220518_172953.mp4
          16.49 MB
        2. Frozen.jpg
          Frozen.jpg
          59 kB
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            thohartm Thomas Hartmann
            tero.pelkonen Tero Pelkonen
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            Dates

              Created:
              Updated:
              Resolved:

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