Details
-
Bug
-
Resolution: Incomplete
-
P1: Critical
-
None
-
5.4.1
-
None
-
OS X 10.13; OS X 10.11;
-
macOS
Description
We seem to be seeing this crash a fair bit from our users and most reported they were trying to interact with checkbox or other UI element in a dialog of our software.
The call stack looks like
"3 ??? 0x0000604000283800 0x0 + 105827996809216", "4 QtWidgets 0x00000001083556c2 QAccessibleWidget::interface_cast(QAccessible::InterfaceType) + 39650", "5 libqcocoa.dylib 0x000000010b045dcd qt_plugin_instance + 192621", "6 libqcocoa.dylib 0x000000010b0434d5 qt_plugin_instance + 182133", "7 AppKit 0x00007fff3e23b697 NSAccessibilityGetObjectForAttributeUsingLegacyAPI + 371", "8 AppKit 0x00007fff3e7f1831 ___NSAccessibilityEntryPointValueForAttribute_block_invoke.816.llvm.BD228857 + 1674", "9 AppKit 0x00007fff3e7ed3bf NSAccessibilityPerformEntryPointObject.llvm.BD228857 + 16", "10 AppKit 0x00007fff3e7ed58b _NSAccessibilityEntryPointValueForAttribute.llvm.BD228857 + 182", "11 AppKit 0x00007fff3e594a81 -[NSObject(NSAccessibilityInternal) _accessibilityValueForAttribute:clientError:] + 351", "12 AppKit 0x00007fff3e59b6e4 CopyAppKitUIElementAttributeValueNoCatch + 98", "13 AppKit 0x00007fff3e59931e CopyAttributeValue + 172", "14 HIServices 0x00007fff3f49b231 _AXXMIGCopyAttributeValue + 282", "15 HIServices 0x00007fff3f4a51ac _XCopyAttributeValue + 455", "16 HIServices 0x00007fff3f47d939 mshMIGPerform + 212", "17 CoreFoundation 0x00007fff40bdd1b9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41", "18 CoreFoundation 0x00007fff40bdd105 __CFRunLoopDoSource1 + 533", "19 CoreFoundation 0x00007fff40bd4cf0 __CFRunLoopRun + 2848", "20 CoreFoundation 0x00007fff40bd3f43 CFRunLoopRunSpecific + 483", "21 HIToolbox 0x00007fff3feebe26 RunCurrentEventLoopInMode + 286", "22 HIToolbox 0x00007fff3feebb96 ReceiveNextEventCommon + 613", "23 HIToolbox 0x00007fff3feeb914 _BlockUntilNextEventMatchingListInModeWithFilter + 64", "24 AppKit 0x00007fff3e1b6f5f _DPSNextEvent + 2085", "25 AppKit 0x00007fff3e94cb4c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044", "26 AppKit 0x00007fff3e1abd6d -[NSApplication run] + 764", "27 libqcocoa.dylib 0x000000010b0302fd qt_plugin_instance + 103837", "28 QtCore 0x000000010781837d QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 381", "29 QtCore 0x000000010781b35a QCoreApplication::exec() + 346",
Would be good if we can offer the users steps to avoid the crash if it's not going to be fixed. We haven't been able to reproduce the issue locally.