------------------ System Information ------------------ Time of this report: 3/29/2016, 18:43:24 Machine name: WIN-HKDUVJH4HIS Operating System: Windows Server 2012 Standard 64-bit (6.2, Build 9200) (9200.win8_gdr.150128-1514) Language: English (Regional Setting: English) System Manufacturer: Xen System Model: HVM domU BIOS: Revision: 1.221 Processor: Intel(R) Xeon(R) CPU E5-2666 v3 @ 2.90GHz (8 CPUs), ~2.9GHz Memory: 15360MB RAM Available OS Memory: 15360MB RAM Page File: 1558MB used, 14313MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.02.9200.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled. Use the Sounds and Devices Properties control panel to enable audio. No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: RDPUDD Chained DD Manufacturer: (Standard display types) Chip type: VGABIOS Cirrus extension DAC type: VGABIOS Cirrus extension Device Type: n/a Device Key: Enum\PCI\VEN_1013&DEV_00B8&SUBSYS_00015853&REV_00 Display Memory: n/a Dedicated Memory: n/a Shared Memory: n/a Current Mode: 1920 x 1080 (32 bit) (32Hz) Driver Name: RDPUDD Driver File Version: 6.02.9200.17247 (English) Driver Version: 6.2.9200.16384 DDI Version: 9Ex Feature Levels: Driver Model: Graphics Preemption: Compute Preemption: Driver Attributes: Final Retail Driver Date/Size: 1/24/2015 04:31:19, 235520 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71AF4-43CC-11CF-3921-F003ADC2CB35} Vendor ID: 0x1414 Device ID: 0x008C SubSys ID: 0x00000000 Revision ID: 0x0000 Driver Strong Name: Rank Of Driver: Video Accel: DXVA2 Modes: Deinterlace Caps: n/a D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Not Available D3D Status: Enabled AGP Status: Not Available ------------- Sound Devices ------------- Description: Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: Product ID: Type: Driver Name: Driver Version: Driver Attributes: WHQL Logo'd: Date and Size: Other Files: Driver Provider: HW Accel Level: Emulation Only Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 3.3 GB Total Space: 50.8 GB File System: NTFS Model: XENSRC PVDISK SCSI Disk Device Drive: D: Free Space: 14.1 GB Total Space: 255.9 GB File System: ReFS Model: XENSRC PVDISK SCSI Disk Device -------------- System Devices -------------- Name: Intel(R) 82371SB PCI Bus Master IDE Controller Device ID: PCI\VEN_8086&DEV_7010&SUBSYS_00015853&REV_00\3&267A616A&1&09 Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.02.9200.16384 (English), 7/26/2012 05:00:52, 18672 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.02.9200.16384 (English), 7/26/2012 05:00:55, 49904 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.02.9200.16384 (English), 7/26/2012 05:00:48, 25840 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.02.9200.16384 (English), 7/26/2012 05:00:49, 190704 bytes Name: Intel 82441FX Pentium(R) Pro Processor to PCI bridge Device ID: PCI\VEN_8086&DEV_1237&SUBSYS_11001AF4&REV_02\3&267A616A&1&00 Driver: n/a Name: Microsoft Basic Display Adapter Device ID: PCI\VEN_1013&DEV_00B8&SUBSYS_00015853&REV_00\3&267A616A&1&10 Driver: n/a Name: Citrix PV SCSI Host Adapter Device ID: PCI\VEN_5853&DEV_0001&SUBSYS_00015853&REV_01\3&267A616A&1&18 Driver: C:\Windows\system32\DRIVERS\xenutil.sys, 6.00.0002.56921 (English), 7/20/2012 14:46:46, 219520 bytes Driver: C:\Windows\system32\DRIVERS\xenvbd.sys, 6.00.0002.56921 (English), 7/20/2012 14:46:46, 85888 bytes Driver: C:\Windows\system32\DRIVERS\scsifilt.sys, 6.00.0002.56921 (English), 7/20/2012 14:46:46, 56192 bytes Name: Intel 82371SB PCI to ISA bridge Device ID: PCI\VEN_8086&DEV_7000&SUBSYS_11001AF4&REV_00\3&267A616A&1&08 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/26/2012 05:00:55, 17136 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.02.9200.16384 DV Muxer,0x00400000,0,0,qdv.dll,6.06.9200.16384 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.9200.16384 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.9200.16384 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.9200.16384 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.9200.16384 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.9200.16384 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.9200.16384 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.9200.16384 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.9200.16384 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.9200.16384 DV Splitter,0x00600000,1,2,qdv.dll,6.06.9200.16384 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.9200.16384 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.9200.16384 Video Renderer,0x00800001,1,0,quartz.dll,6.06.9200.16384 Line 21 Decoder,0x00600000,1,1,, Video Port Manager,0x00600000,2,1,quartz.dll,6.06.9200.16384 Video Renderer,0x00400000,1,0,quartz.dll,6.06.9200.16384 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.9200.16384 File writer,0x00200000,1,0,qcap.dll,6.06.9200.16384 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.9200.16384 Overlay Mixer2,0x00200000,1,1,, DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.9200.16384 Smart Tee,0x00200000,1,2,qcap.dll,6.06.9200.16384 Overlay Mixer,0x00200000,0,0,, AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.9200.16384 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.9200.16384 Wave Parser,0x00400000,1,1,quartz.dll,6.06.9200.16384 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.9200.16384 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.9200.16384 File stream renderer,0x00400000,1,1,quartz.dll,6.06.9200.16384 AVI Mux,0x00200000,1,0,qcap.dll,6.06.9200.16384 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.9200.16384 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.9200.16384 File Source (URL),0x00400000,0,1,quartz.dll,6.06.9200.16384 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.9200.16384 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.9200.16384 Video Compressors: DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.9200.16384 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.9200.16384 Audio Compressors: IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.9200.16384 PCM,0x00200000,1,1,quartz.dll,6.06.9200.16384 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.9200.16384 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.9200.16384 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.9200.16384 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.9200.16384 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.9200.16384 Audio Renderers: Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.9200.16384 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.9200.16384 ---------------------------- Preferred DirectShow Filters ---------------------------- [HKEY_LOCAL_MACHINE\Software\Microsoft\DirectShow\Preferred] , [, ] {20637664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec MEDIASUBTYPE_MJPG, MJPEG Decompressor, CLSID_MjpegDec MEDIASUBTYPE_MPEG1Payload, MPEG Video Decoder, CLSID_CMpegVideoCodec {6C737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec MEDIASUBTYPE_MPEG1Packet, MPEG Video Decoder, CLSID_CMpegVideoCodec WMMEDIASUBTYPE_WMSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject {64687664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec MEDIASUBTYPE_MPEG1AudioPayload, MPEG Audio Decoder, CLSID_CMpegAudioCodec {64737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec --------------------------- Media Foundation Transforms --------------------------- [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms] : , , , [, ], -------------------------------------------- Media Foundation Enabled Hardware Categories -------------------------------------------- [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\HardwareMFT] No data ------------------------------------- Media Foundation Byte Stream Handlers ------------------------------------- [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers] [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred] , , [, Preferred] No data -------------------------------- Media Foundation Scheme Handlers -------------------------------- [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers] [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred] , , [, Preferred] No data ------------------------------------- Preferred Media Foundation Transforms ------------------------------------- [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\Preferred] , [, ] No data ------------------------------------- Disabled Media Foundation Transforms ------------------------------------- [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\DoNotUse] ------------------------ Disabled Media Sources ------------------------ [HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\DoNotUse] --------------- EVR Power Information --------------- Current Setting: Unknown Quality Flags: 0 Enabled: Unknown Decode Power Usage: 0 Balanced Flags: 0 Enabled: Unknown Decode Power Usage: 0 PowerFlags: 0 Enabled: Unknown Decode Power Usage: 0 --------------- Diagnostics --------------- Windows Error Reporting: +++ WER0 +++: Fault bucket , type 0 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: HipChat.exe P2: 4.0.64000.0 P3: 56f407f8 P4: MSVCR120.dll P5: 12.0.21005.1 P6: 524f7ce6 P7: 000a7666 P8: c0000409 P9: 00000007 P10: +++ WER1 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: Explorer.EXE P2: 6.2.9200.16628 P3: 51a94434 P4: SHELL32.dll P5: 6.2.9200.17279 P6: 54e2a7e2 P7: c0000005 P8: 00000000001d9d6c P9: P10: +++ WER2 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: Explorer.EXE P2: 6.2.9200.16628 P3: 51a94434 P4: SHELL32.dll P5: 6.2.9200.17279 P6: 54e2a7e2 P7: c0000005 P8: 00000000001d9d6c P9: P10: +++ WER3 +++: Fault bucket , type 0 Event Name: AEAPPINVW8 Response: Not available Cab Id: 0 Problem signature: P1: 7 P2: 2 P3: 6.2.0.0 P4: 1033 P5: 48 P6: P7: P8: P9: P10: +++ WER4 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: QtWebEngineProcess.exe P2: 0.0.0.0 P3: 551f45a1 P4: KERNELBASE.dll P5: 6.2.9200.16864 P6: 531d2be6 P7: c06d007e P8: 00010f22 P9: P10: +++ WER5 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: QtWebEngineProcess.exe P2: 0.0.0.0 P3: 551f45a1 P4: KERNELBASE.dll P5: 6.2.9200.16864 P6: 531d2be6 P7: c06d007e P8: 00010f22 P9: P10: +++ WER6 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: uic.exe P2: 0.0.0.0 P3: 551f0bb0 P4: icuin55.dll P5: 6.2.9200.17046 P6: 53b485c4 P7: c0000135 P8: 00078c9e P9: P10: +++ WER7 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: uic.exe P2: 0.0.0.0 P3: 551f0986 P4: icuin55.dll P5: 6.2.9200.17046 P6: 53b485c4 P7: c0000135 P8: 00078c9e P9: P10: +++ WER8 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: uic.exe P2: 0.0.0.0 P3: 551f0986 P4: icuin55.dll P5: 6.2.9200.17046 P6: 53b485c4 P7: c0000135 P8: 00078c9e P9: P10: +++ WER9 +++: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: uic.exe P2: 0.0.0.0 P3: 551f0986 P4: icuin55.dll P5: 6.2.9200.17046 P6: 53b485c4 P7: c0000135 P8: 00078c9e P9: P10: