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  1. Qt
  2. QTBUG-66441

[macOs High Sierra] Online installer hanged after 20 hours installation process

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Details

    • Bug
    • Resolution: Duplicate
    • P2: Important
    • None
    • 5.9.4, 5.10.1
    • Packaging & Installer
    • None
    • OS: macOs High Sierra ver 10.13.3

      SDD: 256 GB

      RAM: 16 GB
    • macOS

    Description

      It try to install Qt 5.9.4/5.10.1 Mac Os, iOs, Android arm7, Android x84 with online installer on new mac mini machine (OS: macOs High Sierra ver 10.13.3, SDD: 256 GB, RAM 16 GB). It was long process (more than 20 hours) and this process hanged during installation Qt 5.9.4 examples:

      http://files.rsdn.org/12237/photo_2018-02-16_11-10-32.jpg

      I tried to sample the hanged installer and store result here to analyze: https://pastebin.com/nXjxLwx8

      Also here is the heaviest stack from "Send Report":
      ```
      Date/Time: 2018-02-16 11:31:31 +0300
      OS Version: Mac OS X 10.13.3 (Build 17D47)
      Architecture: x86_64h
      Report Version: 26

      Data Source: Stackshots

      Command: qt-unified-mac-x64-3.0.2-online
      Path: /Volumes/*/qt-unified-mac-x64-3.0.2-online.app/Contents/MacOS/qt-unified-mac-x64-3.0.2-online
      Identifier: com.yourcompany.installerbase
      Version: ??? (???)
      Parent: launchd [1]
      PID: 2545

      Event: hang
      Duration: 8.30s (process was unresponsive for 3501 seconds before sampling)
      Steps: 83 (100ms sampling interval)

      Hardware model: Macmini7,1
      Active cpus: 4

      Time Awake Since Boot: 1400000s
      Time Since Wake: 1200000s

      Fan speed: 1801 rpm

      --------------------------------------------------
      Timeline format: stacks are sorted chronologically
      Use -i and -heavy to re-report with count sorting
      --------------------------------------------------

      Heaviest stack for the main thread of the target process:
      83 start + 1 (libdyld.dylib + 4373) [0x7fff5f23f115]
      83 main + 5400 (qt-unified-mac-x64-3.0.2-online + 35352) [0x102ff2a18]
      83 InstallerBase::run() + 20698 (qt-unified-mac-x64-3.0.2-online + 65658) [0x102ffa07a]
      83 QCoreApplication::exec() + 343 (qt-unified-mac-x64-3.0.2-online + 17500791) [0x10409aa77]
      83 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 417 (qt-unified-mac-x64-3.0.2-online + 17481377) [0x104095ea1]
      83 QCocoaEventDispatcher::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 2403 (qt-unified-mac-x64-3.0.2-online + 2496211) [0x10324b6d3]
      83 -[NSApplication run] + 764 (AppKit + 224621) [0x7fff34effd6d]
      83 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 (AppKit + 8223564) [0x7fff356a0b4c]
      83 _DPSNextEvent + 2085 (AppKit + 270175) [0x7fff34f0af5f]
      83 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 194836) [0x7fff36c3f914]
      83 ReceiveNextEventCommon + 613 (HIToolbox + 195478) [0x7fff36c3fb96]
      83 RunCurrentEventLoopInMode + 286 (HIToolbox + 196134) [0x7fff36c3fe26]
      83 CFRunLoopRunSpecific + 483 (CoreFoundation + 544579) [0x7fff37927f43]
      83 __CFRunLoopRun + 1293 (CoreFoundation + 546525) [0x7fff379286dd]
      83 __CFRunLoopDoSources0 + 208 (CoreFoundation + 549472) [0x7fff37929260]
      83 __CFRunLoopDoSource0 + 108 (CoreFoundation + 1429676) [0x7fff37a000ac]
      83 _CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION_ + 17 (CoreFoundation + 669473) [0x7fff37946721]
      83 QCocoaEventDispatcherPrivate::activateTimersSourceCallback(void*) + 18 (qt-unified-mac-x64-3.0.2-online + 2492914) [0x10324a9f2]
      83 QTimerInfoList::activateTimers() + 897 (qt-unified-mac-x64-3.0.2-online + 17838241) [0x1040ed0a1]
      83 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 164 (qt-unified-mac-x64-3.0.2-online + 17499140) [0x10409a404]
      83 SDKApp<QApplication>::notify(QObject*, QEvent*) + 14 (qt-unified-mac-x64-3.0.2-online + 74414) [0x102ffc2ae]
      83 QApplication::notify(QObject*, QEvent*) + 391 (qt-unified-mac-x64-3.0.2-online + 3299639) [0x10330f937]
      83 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 301 (qt-unified-mac-x64-3.0.2-online + 3294653) [0x10330e5bd]
      83 QObject::event(QEvent*) + 77 (qt-unified-mac-x64-3.0.2-online + 17667341) [0x1040c350d]
      83 QSingleShotTimer::timerEvent(QTimerEvent*) + 155 (qt-unified-mac-x64-3.0.2-online + 17723963) [0x1040d123b]
      83 QMetaObject::activate(QObject*, int, int, void**) + 3113 (qt-unified-mac-x64-3.0.2-online + 17701001) [0x1040cb889]
      83 QInstaller::PackageManagerCore::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 1551 (qt-unified-mac-x64-3.0.2-online + 1814991) [0x1031a51cf]
      83 QInstaller::PackageManagerCorePrivate::runInstaller() + 3733 (qt-unified-mac-x64-3.0.2-online + 767189) [0x1030a54d5]
      83 QInstaller::PackageManagerCorePrivate::installComponent(QInstaller::Component*, double, bool) + 1320 (qt-unified-mac-x64-3.0.2-online + 777768) [0x1030a7e28]
      83 QInstaller::PackageManagerCorePrivate::performOperationThreaded(KDUpdater::UpdateOperation*, QInstaller::PackageManagerCorePrivate::OperationType) + 380 (qt-unified-mac-x64-3.0.2-online + 690620) [0x1030929bc]
      83 QFutureInterfaceBase::waitForResult(int) + 216 (qt-unified-mac-x64-3.0.2-online + 15709080) [0x103ee5398]
      83 QWaitCondition::wait(QMutex*, unsigned long) + 162 (qt-unified-mac-x64-3.0.2-online + 15757570) [0x103ef1102]
      83 QWaitConditionPrivate::wait(unsigned long) + 75 (qt-unified-mac-x64-3.0.2-online + 15757675) [0x103ef116b]
      83 __psynch_cvwait + 10 (libsystem_kernel.dylib + 113902) [0x7fff5f38ecee]
      *83 psynch_cvcontinue + 0 (pthread + 38976) [0xffffff7f81b3f840]
      ```

      Thanks in advance!

      BR,
      Anatoly

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              kamartti Katja Marttila
              anatolys Anatoly Shirokov
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                Resolved:

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