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  1. Qt
  2. QTBUG-108616

Crash on NVIDIA "device instance has been suspended"

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Details

    • Bug
    • Resolution: Invalid
    • P3: Somewhat important
    • None
    • 6.4.0
    • Quick: 3D
    • None
    • Windows

    Description

      I received a sentry crash report where Quick3D 6.4.0 failed on an NVIDIA GTX 1050, running on Windows 10 22H2 with loads of:

      Failed to create <foo>: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

      messages. It then finally crashed due to a nullptr access.

      See the attached nvidia.log for a full log.

      Googling for this error returns a lot of discussions in game forums with no real solution (other than under-clocking the GPU). This means we can't fix the error, but it would at least be nice to not crash in this case.

      The sentry backtrace seems somewhat broken. I'll attach it later, if I can get it into shape.

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            janichol Andy Nichols
            rgriebl Robert Griebl
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            Dates

              Created:
              Updated:
              Resolved:

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