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  1. Qt
  2. QTBUG-113522

QtInsighttracker component not sending data to QtInsight server on windows platforms

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    • Windows

    Description

      Description: When using the QtInsighttracker component on windows platforms, it is not able to send any data or events to the Qt insight server. This issue is reproducible using the coffee example and quick control example provided by Qt. 

      Steps to reproduce:

      1. build and Deploy quick control or coffee  example on windows using kit MSVC2019_64 bit
      2. enable tracking if using Quick control example 
      3. check to see logs if the data is being sent.

      Logs:

       

      qt.network.ssl: QSslSocket::connectToHostEncrypted: TLS initialization failed
      
      qt.insight.events: Failed to sent events: "TLS initialization failed"
      
      qt.insight.events: Sending 2 events in 1548 bytes
      
      qt.network.ssl: QSslSocket::connectToHostEncrypted: TLS initialization failed
      
      qt.insight.events: Failed to sent events: "TLS initialization failed"
      
      qt.insight.events: Sending 2 events in 1548 bytes
      
      qt.network.ssl: QSslSocket::connectToHostEncrypted: TLS initialization failed
      
      qt.insight.events: Failed to sent events: "TLS initialization failed"has context menu 

       

      Expected output:

      • Data should be sent to the Qt Insight server.
      • The sent data should be available on the QtInsight web dashboard.

      Actual output:

      • The data is not sent to the Qt Insight server.

      System Information:

      Windows 10

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              sapiippo Samuli Piippo
              alrizwan Alber Rizwan
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                Resolved:

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