Details
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Bug
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Resolution: Out of scope
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P3: Somewhat important
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4.7.0
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None
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Qt 4.7 beta 2.
Description
1. Detailed, step-to-step, description (How to reproduce the error situation?):
PC app upgraded from x to y on Win7 Enterprise 32bit.
There are multiple folders containing tracks in PC.
Apollo view is opened.
- Select 'Add folder to collection' from File menu.
- Navigate to the location containing multiple folders. Select multiple folders using Ctrl key.
- Click on 'Select Folder' button of the Windows browser dialog.
2. Actual result (What happened?):
Multiple folders are selected, but none of tracks are imported.
3. Expected result (What should have happened?):
If multiple folders can be selected this way, then all tracks should be imported. Or else, Ctrl key should be disabled when trying to add multiple folders.
4. Does the same error happen also with other phone(s)? Please mention phone type and phone SW.
It's not related to phone.
5. How many times the error has been tested and how many times it reproduced (e.g. 9/10)?
3/3
6. Impact to end user (What is in practical level the implication of the error to user?):
User can't import tracks.
7. How to recover from this error situation (What does end used have to do after the error? Restart PC or reboot phone? Etc.):
Select one folder to import.
13-Sep-2010 Sebastjan
Transferred to Nokia Music Bugzilla database.
15-Sep-2010 Sebastjan
[reply] [-] Comment 1 Rob Caldecott 2010-09-15 11:56:07 BST
This seems to be a Qt issue with Vista/Windows 7. I have posted a message to
the Qt mailing list about this but as of yet there have been no replies:
http://lists.trolltech.com/pipermail/qt-interest/2010-September/027451.html
Apollo Status: IGNORED EXPECTED BEHAVIOUR
16-Sep-2010 Sebastjan
Matti, any ideas. From comments below I understand it is a Qt problem and cannot be solved by us.
Matti Kyllonen (Nokia Ovi Suite 2.2 EM) 2010-09-16:
This can be reported to http://bugreports.qt.nokia.com/
16-9-2010 Ext-Dan:
Yes, this issue only happens on WIN7 & Vista. However, from end user's point, if multiple folders could be selected, but actually none of tracks are imported. This is very bad behavior for end users. In my opinion, this should not be set functionality. Could you pleae solve this issue soon? Thanks.
Matti Kyllonen (Nokia Ovi Suite 2.2 EM) 2010-09-16:
Asko which Qt version we have in App y?
17.9.2010 Asko Tiihonen:
4.7 beta 2.