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  1. Qt
  2. QTBUG-73135

Printing crops the page at apprx. 1/3, only with specific printer

    XMLWordPrintable

Details

    • Bug
    • Resolution: Unresolved
    • P3: Somewhat important
    • None
    • 5.12.0
    • GUI: Printing
    • None
    • Windows

    Description

      This problem occurs with a specific printer at work but only with Qt apps.

      The printer is a "Canon ImageRunner Advanve C3525i".

      The error happens with my own apps using Qt5.12 (but also with prior versions) and I also noticed the same problem using FreeCAD when printing a technical drawing, which is using Qt4 under the hood afaik.

      The observation is that the page (tested with 1 page total) starts being printed normally, but after about one third or one quarter of the page, nothing is printed any more. If I choose another printer, it works. The problem can be reproduced but only on that specific printer. That printer works with other applications, so I think the problem must be Qt-related. I don't have any idea what may cause this issue. 

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            johnlayt John Layt
            thomas.rusche Thomas Rusche
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            Dates

              Created:
              Updated:

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