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  1. Qt
  2. QTBUG-75540

Online Qt installer for Windows is blocked by Symantec Endpoint Protection

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Details

    • Bug
    • Resolution: Fixed
    • P1: Critical
    • None
    • 5.12.3
    • Packaging & Installer
    • None
    • Windows 10 version 1709; Symantec Endpoint Protection version 14 (fully updated).
    • Windows

    Description

      It seems Symantec Endpoint Protection is flagging the current version of our online Windows installer (qt-unified-windows-x86-3.1.0-online.exe) as a low-reputation file and blocking access to it to prevent a security risk, which may scare away a few customers. Reputation-based checking uses crowdsourcing info, so it may be because the file is new. Microsoft SmartScreen uses a similar reputation-based checking as well (which does not seem to be flagging it). Resolution of this issue would require finding out if there is a way to prevent this kind of scary warning, like signing the exe with a higher-class certificate, or requesting white-listing / reporting a false positive to Symantec (which may need to be done for every new release).

       

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          André De La Rocha
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            hehalmet Heikki Halmet
            anrocha André De La Rocha (Inactive)
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            Dates

              Created:
              Updated:
              Resolved:

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