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  1. Qt
  2. QTBUG-85292

App built with QT5.7.0 crashes with exception EXC_BAD_ACCESS (SIGSEGV) and KERN_INVALID_ADDRESS at 0x0000089baa464f58

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • Icon: Not Evaluated Not Evaluated
    • None
    • 5.7.0
    • QPA
    • None
    • MacOS
    • macOS

      Lately we are seeing a crash in our QT based SoundTouch Application.

      Here's the crash exception:

      Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread\
      \
      Exception Type: EXC_BAD_ACCESS (SIGSEGV)\
      Exception Codes: KERN_INVALID_ADDRESS at 0x0000089baa464f58\
      Exception Note: EXC_CORPSE_NOTIFY\
      \
      Termination Signal: Segmentation fault: 11\
      Termination Reason: Namespace SIGNAL, Code 0xb\
      Terminating Process: exc handler [521]\
      \
      VM Regions Near 0x89baa464f58:\
      VM_ALLOCATE 0000000176266000-0000000176273000 [ 52K] rw-/rwx SM=PRV \
      --> \
      MALLOC_NANO 0000600000000000-0000600008000000 [128.0M] rw-/rwx SM=PRV \
      \
      Application Specific Information:\
      objc_msgSend() selector name: length\
      \
      \

      Steps to reproduce:
      1) Download MacOS SoundTouch app from https://downloads.bose.com/ced/soundtouch/soundtouch_controller_app/index.html
      2) Install the SoundTouch App
      3) Launch the App

      Actual Result:
      Immediately crashes as soon as I open the App

      Expected Result:
      To work as expected with out crashing.

      Notes:
      Only Japan customers are affected by this issue and the issue is happening irrespective of their MacOS Language.
      We also have another Campanion app built with QT5.7.0 and observed the same crash there too.
      Also we currently have no plans in updating QT library. It would be good if you could suggest a fix in QT5.7.

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            vestbo Tor Arne Vestbø
            satishsarakanam Satish Sarakanam
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              Created:
              Updated:
              Resolved:

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