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  1. Qt Installer Framework
  2. QTIFW-2129

Qt mainenance tool crashes with unhandled exception

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Details

    • Bug
    • Resolution: Cannot Reproduce
    • Not Evaluated
    • None
    • 4.0.1
    • General
    • None
    • Windows 10 Pro 64 bit
    • Windows

    Description

      Unhandled exception at 0x0089A4E8 in MaintenanceTool.exe: 0xC0000005: Access violation reading location 0x00000000

       

      Steps to reproduce:

      1. Start Qt Maintenance Tool
      2. Fill in account details
      3. Click next
      4. The progressbar starts moving and the text below the bar shows "Checking for licenses..."
      5. Crash

       

      Output from d:\Qt\5>MaintenanceTool.exe --verbose
      IFW Version: 4.0.1, built with Qt 5.12.7.
      Build date: Dec 2 2020
      Installer Framework SHA1: e425a8d8ce327ca9f1bcb95a14f8c41dc13b6f20
      [0] Arguments: MaintenanceTool.exe, --verbose
      [5102] Critical: Operations missing for installed packages ("qt.tools.vcredist")
      [5103] Critical: Orphaned operations ()
      [5103] Critical: Your installation seems to be corrupted. Please consider re-installing from scratch, remove the packages from components.xml which operations are missing, or reinstall the packages.
      [5104] Reading Qt Account settings from disk: "C:/Users/######/AppData/Roaming/Qt/qtaccount.ini"
      [5105] Opensource installation detected: "D:/Qt/5"
      [5105] QtAccount information:
      [5105] Login completed: false
      [5106] Email: "#######"
      [5106] Total number of licenses: 0
      [5106] Account type: 1
      [5137] Language: de-DE
      [30757] Login completed to Qt Account: "######"

      Crash

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            installerteam Installer Team
            major.x Tom Steinbach
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            Dates

              Created:
              Updated:
              Resolved:

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