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  1. Qt Installer Framework
  2. QTIFW-2786

Qt online installer stalls on Ubuntu 22.04

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Details

    • Linux/X11
    • Qt Installer Sprint 64

    Description

      The Qt Online installer gets unresponsive in a virtual Ubuntu 22.04. This seems either related to the Qt Patch operation, or due to the loading of background images ...

      Installer Log

      Final lines of install.log are

      [214957] backup qt.qt6.631.gcc_64 operation: QtPatch
[214957]        - arguments: linux, /home/kakoehne/Qt/6.3.1/gcc_64, qt5, QmakeOutputInstallerKey=qt.qt6.631.gcc_64_qmakeoutput
[214957] Done
[214957] perform qt.qt6.631.gcc_64 operation: QtPatch
[214957]        - arguments: linux, /home/kakoehne/Qt/6.3.1/gcc_64, qt5, QmakeOutputInstallerKey=qt.qt6.631.gcc_64_qmakeoutput

      Strace

      Running the installer with strace, final lines (see also strace.log ):

      access("/tmp/QtProductImagejCvGjg/QtProductImagecvJtGP.png", F_OK) = 0
openat(AT_FDCWD, "/tmp/QtProductImagejCvGjg/QtProductImagecvJtGP.png", O_RDONLY|O_CLOEXEC) = 15
fstat(15, {st_mode=S_IFREG|0600, st_size=1087610, ...}) = 0
[...]

read(15, "\346\365\302\335r\307W\362K\336\267\v?=\374>\177\372\321\37\343\234\360g_\375\31o\312\35\277\263"..., 16384) = 6266
read(15, "", 10118)                     = 0
fstat(15, {st_mode=S_IFREG|0600, st_size=1087610, ...}) = 0
fstat(15, {st_mode=S_IFREG|0600, st_size=1087610, ...}) = 0
futex(0x7ffd105692d4, FUTEX_WAIT_PRIVATE, 2147483649, NULL

      H2. Backtraces

      These were generated running the installer in gdb, and then doing thread apply all bt after it stalled:
      See backtraces.txt

      Attachments

        1. backtraces.txt
          9 kB
        2. install.log
          46 kB
        3. strace.log
          8.89 MB

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. QTIFW-2763 Official Qt Installer window is not responding

          • Not Evaluated - Not yet evaluated/prioritized
          • Closed
          For Gerrit Dashboard: QTIFW-2786
          # Subject Branch Project Status CR V
          433624,2 Fix installer stalling when there's only one CPU core 4.4 installer-framework/installer-framework Status: MERGED +2 0

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              arttu.tarkiainen Arttu Tarkiainen
              kkohne Kai Köhne
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              Dates

                Created:
                Updated:
                Resolved:

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