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  1. Qt Installer Framework
  2. QTIFW-3329

frequent Crashes with Maintenance tool

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Not Evaluated Not Evaluated
    • None
    • 4.7.0
    • Tools
    • None
    • Linux/Wayland, Linux/X11, Windows
    • Qt Installer Sprint 98, Qt Installer Sprint 99

      Description: When using the Qt Installer Framework, frequent crashes have been observed. Upon further investigation, it was found that launching the Qt online installer with the --verbose command line argument revealed a critical error message in the logs. 

      The error message states: "[144] Critical: Your installation seems to be corrupted. Please consider re-installing from scratch, remove the packages from components.xml which operations are missing, or reinstall the packages."

      These crashes are not consistently reproducible but occur frequently.

       

      Expected Behavior: The Qt Installer Framework should handle any potential corruption or missing operations internally without crashing the application. Alternatively, if the corruption is severe, the user should be prompted to take appropriate action, such as completely removing Qt from their computer.

      Actual Behavior: The application crashes without any prompt.

      Additional Information:
      IFW Version: 4.7.0, built with Qt 6.6.0.
      Build date: Jan 31 2024
      Installer Framework SHA1: f9dd71710f02f7cb20b374491140ba41820e741e
      Libarchive version: libarchive 3.7.1 zlib/1.2.11 liblzma/5.2.4 bz2lib/1.0.8

      Crash Logs:

      [1178329] Started
      [1178338] backup qt.qt5.51516.src concurrent operation: Extract
      [1178338]     - arguments: installer://qt.qt5.51516.src/5.15.16-0-202311131103qtwebsockets-everywhere-src-5.15.16.tar.xz, /home/alber/Qt
      [1178338] Started
      [1178373] backup qt.qt5.51516.src concurrent operation: Extract
      [1178373]     - arguments: installer://qt.qt5.51516.src/5.15.16-0-202311131103qtwebview-everywhere-src-5.15.16.tar.xz, /home/alber/Qt
      [1178373] Started
      [1178391] backup qt.qt5.51516.src concurrent operation: Extract
      [1178391]     - arguments: installer://qt.qt5.51516.src/5.15.16-0-202311131103qtwinextras-everywhere-src-5.15.16.tar.xz, /home/alber/Qt
      [1178391] Started
      [1178462] backup qt.qt5.51516.src concurrent operation: Extract
      [1178462]     - arguments: installer://qt.qt5.51516.src/5.15.16-0-202311131103qtx11extras-everywhere-src-5.15.16.tar.xz, /home/alber/Qt
      [1178463] Started
      [1178489] backup qt.qt5.51516.src concurrent operation: Extract
      [1178489]     - arguments: installer://qt.qt5.51516.src/5.15.16-0-202311131103qtxmlpatterns-everywhere-src-5.15.16.tar.xz, /home/alber/Qt
      [1178489] Started
      [1178896] backup qt.qt5.51516.src concurrent operation: Extract
      [1178896]     - arguments: installer://qt.qt5.51516.src/5.15.16-0-202311131103tqtc-qt5-everywhere-src-5.15.16.tar.xz, /home/alber/Qt
      [1178896] Started
      [1179095] backup qt.qt5.51516.logs concurrent operation: Extract
      [1179095]     - arguments: installer://qt.qt5.51516.logs/5.15.16-0-202311131103All_buildlogs.tar, /home/alber/Qt
      [1179095] Started
      [1179097] backup qt.qt5.51516.logs concurrent operation: Extract
      [1179097]     - arguments: installer://qt.qt5.51516.logs/5.15.16-0-202311131103All_provisioninglogs.tar, /home/alber/Qt
      [1179097] Started
      [1179098] backup qt.qt5.51516.logs concurrent operation: Extract
      [1179098]     - arguments: installer://qt.qt5.51516.logs/5.15.16-0-202311131103All_testlogs.tar, /home/alber/Qt
      [1179098] Started
      [1179098] backup qt.qt5.51516.doc concurrent operation: Extract
      [1179098]     - arguments: installer://qt.qt5.51516.doc/5.15.16-0-202311131103activeqt-documentation.tar.xz, /home/alber/Qt
      [1179098] Started
      Segmentation fault (core dumped)

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            installerteam Installer Team
            alrizwan Alber Rizwan
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              Created:
              Updated:
              Resolved:

                There are no open Gerrit changes