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  1. Qt Automotive Suite
  2. AUTOSUITE-1019

Neptune exits on start on latest MacOS (Mojave 10.14.5)

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Details

    • macOS
    • c82f080ea314ac673ef85f1bd991099b38ba8ac3 (qt/qtapplicationmanager/5.13)

    Description

      On Mac OS 10.14.5 (18F132), using components from the nightly test Installer:

      Neptune: Version 5.13.0 (sha1: 9ceace404c6cbf7ad137dbc23d3e4f400e4a9530)
      appman: Version 5.13.0 (sha1: 8af211f506fa8b1843781d720ccb982bc01afd4d)

      Neptune does not start and exits just after the call on the command line:

      ➜  ~ cd Qt
➜  Qt cd 5.13.0 
➜  5.13.0 cd clang_64 
➜  clang_64 cd neptune3 
➜  neptune3 ./neptune3-ui 
[WARN | am.deployment] For the installer to work correctly, the executable needs to be run either as root via sudo or SUID (preferred)                     [main.cpp:246]
[WARN | am.deployment] (using fallback implementation - you might experience permission errors on installer operations)                                    [main.cpp:246]
[WARN | default] QProcess: Destroyed while process ("/Users/vladimir/Qt/5.13.0/clang_64/bin/ivivehiclefunctions-simulation-server") is still running.
[WARN | default] QProcess: Destroyed while process ("/Users/vladimir/Qt/5.13.0/clang_64/bin/ivimedia-simulation-server") is still running.
[WARN | default] QProcess: Destroyed while process ("/Users/vladimir/Qt/5.13.0/clang_64/neptune3/drivedata-simulation-server") is still running.
[WARN | default] QProcess: Destroyed while process ("/Users/vladimir/Qt/5.13.0/clang_64/neptune3/remotesettings-server") is still running.
[CRIT | am.system] ERROR: the installer is enabled, but the device-id is empty
➜  neptune3 ./neptune3-ui --version
Neptune UI 5.13.0
➜  neptune3

      Here is the summary of the influence of MacOS versions as mentioned on comments:

      It seems that the problem is specific to MacOS Mojave newer than 10.14.2:

      • it occurs on 10.14.5
      • it does not occur on 10.14.4
      • it does not occur on 10.14.2
      • it does not occur on High Sierra 10.13.6 and newer

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        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. AUTOSUITE-1124 Neptune3UI doesn't run on Mac

          • Not Evaluated - Not yet evaluated/prioritized
          • Closed
          resulted from

          Bug - A problem which impairs or prevents the functions of the product. QTBUG-76408 QNetworkInterface::type() doesn't always return the correct interface type on macOS 10.14.5

          • P2: Important - Urgent, should be fixed, but will not stop the release.
          • Closed
          For Gerrit Dashboard: AUTOSUITE-1019
          # Subject Branch Project Status CR V
          265229,4 Only calculate the hardwareId once 5.13 qt/qtapplicationmanager Status: MERGED +2 0
          268596,3 Only calculate the hardwareId once 5.12 qt/qtapplicationmanager Status: MERGED +2 0

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            People

              gagi Dominik Holland
              vminenko Vladimir Minenko
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              Dates

                Created:
                Updated:
                Resolved:

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