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  1. Qt License server
  2. QLS-1144

Wrong error message shown in case of SSL Error Code 202

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    • fde63b5bc (dev), 94cda3ae2 (3.2), 95ae0a245 (14.0)
    • License server development 28, License server development 29, License server development 30

    Description

      When the license checker encounters an SSL error 202 (invalid certificate), it shows the error message:
      "The connection to server is unstable. Please check your internet connection. Error code: 202".
      That's bad language in the wrong context.

      1) Context
      Error code 202 is an SSL error code, indicating an invalid certificate.

      • The conclusion of a broken internet connection is wrong, and misleading users. The error message must refer to an SSL certificate problem. The error code 202 is clearly related to SSL.
      • Given the fact, that the license server is new, its activation is very likely linked to an update made by the maintenance tool. Such an update happens over the internet, over SSL. For the time being, it is actually pointing to a bug in the license client. It is wrong to blame the user.

      2) Language
      "The connection to server is unstable" has a pronoun for the first noun, and none for the second.
      Either use two pronouns or none.
      Replace either with "The connection to the server is unstable" or "Connection to server is unstable".

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          For Gerrit Dashboard: QLS-1144
          # Subject Branch Project Status CR V

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              arttu.tarkiainen Arttu Tarkiainen
              axelspoerl Axel Spoerl
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                Created:
                Updated:
                Resolved:

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