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  1. Qt
  2. QTBUG-36112

QPrintDialog won't display if no Printers are installed

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Details

    • Bug
    • Resolution: Done
    • P2: Important
    • 5.15.0 Beta2
    • 5.2.0, 5.12
    • GUI: Printing
    • None
    • macOS
    • cc59f0de557e2d8fba274a86ba43afc4ffcd935b (qt/qtbase/5.15)

    Description

      If there are no printers installed on Windows or Mac then no print dialog is displayed and a message about not using the Qt print dialog is output to the message log. This is a bad user experience as they may not see the log message and so do not know why the dialog will not display. Both Windows and Mac dialogs can be displayed without printers installed, and have the option to install printers from within them. Mac also has the option of printing to PDF without a printer installed. We should allow the dialog to be displayed in this event, however this will rely on some mechanism being in place to refresh the internal printer list when any new printer is added. In the interim we should display a message box to the user asking them to install a printer first.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. QTBUG-5193 QPrinter: print preview does not produce any PDF file when no default printer is specified - Mac OS X

          • P4: Low - Would be nice to fix, but it's not very important.
          • Closed
          is required for

          Task - A task that needs to be done. QTBUG-25384 QtPrintSupport - Windows issues

          • P2: Important - Urgent, should be fixed, but will not stop the release.
          • Open

          Task - A task that needs to be done. QTBUG-37698 QtPrintSupport - Dialog Issues

          • P2: Important - Urgent, should be fixed, but will not stop the release.
          • Open

          Task - A task that needs to be done. QTBUG-25383 QtPrintSupport - macOS Issues

          • P2: Important - Urgent, should be fixed, but will not stop the release.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. QTBUG-28658 Mac: The print dialog does not open if no printer hardware is installed (assistant and creator)

          • P2: Important - Urgent, should be fixed, but will not stop the release.
          • Closed
          For Gerrit Dashboard: QTBUG-36112
          # Subject Branch Project Status CR V
          83027,1 QPrintDialog - Fix Mac when no printers installed stable qt/qtbase Status: ABANDONED 0 0
          292662,4 macOS: Support printing when no printers are installed 5.15 qt/qtbase Status: MERGED +2 0

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            People

              vestbo Tor Arne Vestbø
              johnlayt John Layt
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              Dates

                Created:
                Updated:
                Resolved:

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