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  1. Qt Installer Framework
  2. QTIFW-3014

Installer stuck on macOS trying to install a non-existant update

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Details

    • Bug
    • Resolution: Fixed
    • P1: Critical
    • None
    • 4.5.2
    • General
    • macOS

    Description

      I have a macOS installation with 6.4.3 and 6.5.0-beta3 (both iOS and macOS) installed and wanted to add a missing Qt module:

      Clicking "Add or remove components" just tells me "There is an important update available. Please select Update Components first" and doesn't let me continue.

      But "Update components" shows a list of stuff that's all greyed out, I can't select anything and can't click on "Next", as that is disabled as well.

      So I'm stuck ... the only option I see is to uninstall everything and start from scratch.

      For the record: InstallationLog.txt doesn't have anything out of the ordinary.

       

      Built with Qt Installer Framework 4.5.2

      Based on Qt 5.15.11

      Built on Feb 22 2023

      From revision 11b047c49f383bdaad9495d95548919631825452

      Attachments

        1. error.png
          193 kB
          Mitch Curtis
        2. Screenshot 2023-03-30 at 11.41.10.png
          1.55 MB
          Mitch Curtis

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. QTIFW-2855 Qt Maintenance tool can't update

          • P1: Critical - Urgent and Important, will STOP the release if matched with set FixVersion field. This includes regressions from the last version that are not edge cases; Data loss; Build issues; All but the most unlikely crashes/lockups/hanging; Serious usability issues and embarrassing bugs & Bugs critical to a deliverable. This is the highest possible priority for requirements.
          • Closed

          Task - A task that needs to be done. QTIFW-3023 Implement cache validation

          • Not Evaluated - Not yet evaluated/prioritized
          • Closed
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              installerteam Installer Team
              rgriebl Robert Griebl
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              Dates

                Created:
                Updated:
                Resolved:

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